AFTER SALES

Streamline your after-sales process and keep your customers engaged

Onboarding new customers after a deal has closed can be a time-consuming task. But it’s important to get right, to minimise friction, reduce queries or questions, and maintain customer satisfaction. Personalised videos help you continue that human touch with new clients after the deal has closed.

They give you a simple and easy way to guide customers through your after-sales process, keeping them interested, engaged and satisfied with their purchase.

Accordium helps you record and send those personal videos.

Create, share and track personal sales videos

Creating your own after-sales videos to send as part of your on-boarding process is quick and easy with Accordium. Record a new message straight from your browser and share with your customers instantly.
It's that simple. And it's highly effective.

1. Press record and create your own video, straight from your browser (you've got 90 seconds)

2. Attach any additional information and send. Accordium creates a bespoke landing page automatically.

3. Track relevant metrics for your videos, and see which customers are moving through the process – and which might need extra help.

Hassle-free after-sales videos to improve customer satisfaction.

Accordium integrates with your existing set-up and processes, including HubSpot and Salesforce. You don’t need to worry about any additional technology or equipment.

You and your aftersales team create the videos, Accordium handles everything else. It converts the videos, automatically creates landing pages for your clients to visit, and monitors all engagement activity.

It will tell you exactly when your customer has opened a message in the on-boarding process. It will show their progress throughout the sequence. And if they need any extra support, then they can request it directly through the landing page.

They get all the information they need in a personal, easy-to-understand format – a video message. You and your team save time and effort in repeating the same instructions or guidance, again and again.

Try it - it takes less than a minute.

Hassle-free after-sales videos to improve customer satisfaction.

Accordium integrates with your existing set-up and processes, including HubSpot and Salesforce. You don’t need to worry about any additional technology or equipment.

You and your aftersales team create the videos, Accordium handles everything else. It converts the videos, automatically creates landing pages for your clients to visit, and monitors all engagement activity.

It will tell you exactly when your customer has opened a message in the on-boarding process. It will show their progress throughout the sequence. And if they need any extra support, then they can request it directly through the landing page.

They get all the information they need in a personal, easy-to-understand format – a video message. You and your team save time and effort in repeating the same instructions or guidance, again and again.

Try it - it takes less than a minute.

Video messages make on-boarding easier

There are many reasons why personal video messages are used by organisations to welcome new clients to their business.  

  • They stand out in prospects’ inboxes
  • They build a personal connection right away
  • They give your business a human face
  • They let you get a clear message across – instantly.

Why choose Accordium?

Personal after-sales videos sent through Accordium can help you improve client retention and streamline on-boarding processes. They increase:

  • Open rates by 65%
  • Email replies by 76%
  • Deal closing by 32%

Book a Demo

Salespeople in every industry are using personalised videos for on-boarding processes

Amazing support and personal …

“Super nice tool, very easy to use and the in built wizards are fantastic. The Accordium crew are right there should you have any questions at all.”

Works like a charm and the flow is …

“Works like a charm and the flow is really easy.
 
Looking forward to the next features coming up.”

Super fast and convenient to use …

“Super fast and convenient to use for the clients.
We got our first contracts signed couple of minutes after uploading them!”

Book a Demo - It takes less than a minute

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